N°16. Daily Advice : Customer Service #Twitter : Activate Direct Messages

activer les Direct Messages sur Twitter Community Manager digitaleboxOne of the recent updates to Twitter includes the ability to receive Direct Messagefrom any Twitter user. Previously users were forced to follow each other to send a direct message, brands had to follow all their fans so they could use the Direct Message for their Customer Service.

You must authorize the Direct Message to allow everybody understand the people you do not follow in turn contact you.

The function is disabled by default in the settings, go to Security and Privacy settings to enable the feature.


See you tomorrow for another daily advice

The DigitaleBox Lab

Leave a Reply or comment about your user experience

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s